Shipments and returns
Shipping your package
The Products acquired by the Purchaser will be delivered within the time period specified on the order form, mutually agreed between the parties. If delivery is delayed for a reason beyond our control, it will be deemed to have been made on the agreed date. The goods circulate at the risk and peril of the recipient - even in FRANCO shipment. It is the recipient's responsibility to check the condition of the packages and the goods on arrival and to make explicit reservations on the carrier's slip, reservations which must be confirmed to us by registered letter within 48 hours of receipt of this merchandise (accompanied by the delivery slip) and cannot be received after the expiry of this period. The mere mention "subject to unpacking" is not enough. In the absence of reservations expressly formulated in the aforementioned conditions, the products delivered by the company VBSA will be deemed to conform in quantity and quality to the order. Our goods are delivered carriage paid (Metropolitan France) for any order reaching 150 € net HT for all professionals, these conditions do not apply for Individuals (for individual customers the transport costs are fixed. no postage), and deliverable to a single address. If the postage is not reached, a flat rate of € 14.50 excluding VAT will be charged. For any order coming from (DOM-TOM, Export), the delivery conditions are starting price (EXW. Incoterm 2010 ICC). For any order from Corsica, if the order does not reach the postage free of 150 €, the actual transport cost will be invoiced, if the order reaches the postage free, the transport cost will be 19.50 € HT, for any bulky shipment (on pallet) the cost of transport will be on request.
Please note, for bulky objects such as scaffolding, Ultrapose, etc ... an additional cost of transport may be charged to you in addition.